Herefordshire Council Cabinet welcomes Children’s Services reports

At its meeting today, Thursday 19 December 2024, Herefordshire Council’s Cabinet received two reports from Children’s Services.

Corporate Parenting Strategy

Cabinet endorsed the Corporate Parenting Strategy 2025-2027 which sets out the ambition, actions and outcomes the council needs to achieve for our children and young people as a Corporate Parent.

Leader of Herefordshire Council, Councillor Jonathan Lester, said:

“Today Cabinet has endorsed an extremely important strategy that reinforces our responsibilities as corporate parents of Herefordshire children. This key document will now be imbedded in the council’s consciousness and will be continually referenced when striving to deliver the best for our children and young people.
“This strategy is a multi-agency document and working with our partners we will do all we can to ensure the children in our care, and those leaving our care, have the best of life chances we can create for them. We will support all children to have the best start in life and help them to achieve their aspirations.”

Ofsted Monitoring Visit Feedback

Cabinet also received the feedback letter from Ofsted following their fifth monitoring visit in October which had a focus on the protection of children at risk of extra familial harm.

Inspectors reported a wide range of positive findings, including effective and timely multi-agency working to identify, support and protect children at risk from experiencing extra familial harm and exploitation.

Feedback included:

Get Safe specialist team – Ofsted found that “Children at risk of extra familial harm in Herefordshire benefit from a committed specialist team, which reduces risk for many of these vulnerable children”. They found the Get Safe team to “work effectively to reduce risks for children and young people and their work to be “timely and well structured”.

Early Help, support, and identification of risk – Ofsted found that a range of early help services were available to support children at risk of exploitation and that for most children who come to the attention of children services their needs and risks are promptly identified though effective systems in place in MASH (Multi Agency Safeguarding Hub).

Partnership Working – Ofsted found the external partnership collaboration is helping to protect vulnerable children through targeted interventions and or disruption activity and that this collaboration and information sharing between partners was improved since previous visits.

Quality of practice – Ofsted found that the child and family assessments that they had reviewed in other parts of the service, from front door to children in care and care leavers and completed in recent months, were “an improved quality” to those they have historically observed. Ofsted found these assessments as being “detailed and reflecting overarching needs, with an exploration of risks to the child”.

Councillor Ivan Powell, Cabinet Member for Children and Young People said:

“We’re pleased that the report acknowledges positive signs of improvement. We recognise that we have some work to do but we are in a considerably better place than we were two years ago.

“We have a refreshed and more focused Improvement Plan and we are determined to continue our work at pace to provide our children and families with the best services possible.

Published: 19th December 2024

Local children name county’s gritters

Residents will now know how to address their gritting lorry, thanks to the efforts of local children who worked to give every new gritter in the county a name.

Herefordshire Council ran the special competition for primary school pupils in October and received almost 100 entries.

The winners were invited to attend the Balfour Beatty Living Places depot to meet their gritters in person, along with some of the winter heroes who maintain and operate them. They were also presented with their own competition winner certificate to take home with them, and a mocked-up registration plate with their gritter name on.

Councillor Barry Durkin, Cabinet Member for Roads and Regulatory Services, who helped decide the winners and presented the certificates, said:

“This competition was a great opportunity for Herefordshire children to show their creativity at work, especially over their October half term. There were so many fantastic and imaginative names submitted, and we had a really difficult time deciding the winners. Almost every name gave us a chuckle and everybody who entered should be incredibly proud.”

The winning entries were:

Snow-way! – named by Theo Bezant, Stretton Sugwas

Ice-a-saurus Rex – named by Harry Attwood, Shobdon

Sprinkle – named by Benji Rowlands, Whitecross Nursery

Humpfreeze – named by Robyn Stevens, Kingsland C of E

Sir Grit-a-Lot – named by Daisy Hardman-McCabe, Trinity Primary

Julius Freezer – named by Lucy Harris, Luston Primary

Ready Salted – named by Eli-Jacob Howard, Walford Primary

Taylor Drift – named by Lottie Wooles, Sutton Academy

Who Dares Grits – named by Sienna Stead, Trinity
Gritter naming competition

Lottie Wooles, who attends Sutton Primary School and won with Taylor Drift said:

“I was over the moon when I heard that my name had won! I like Taylor Swift, so thought about how I could create a name from that, and the word ‘drift’ came to me. I enjoyed the naming event, and especially the chance to sit in Taylor Drift and be shown around and find out how the gritting all works.”

Robyn Stevens who attends Kingsland Primary School said:

“I loved seeing the gritter lorries as I like the colour yellow and bright lights. They keep our roads safe for me to go to school and other nice places. When I grow up I hope to drive the quad or maybe a gritter. I enjoyed the hot chocolate, biscuits and the people were very nice to me. I will look out for Humpfreeze on cold days.”

Cllr Durkin continued:

“Gritting operations are just one part of the strong winter maintenance plan in place to maintain transport connections for local communities throughout the county. There are 959km of Primary Routes and 677km of Secondary Routes to keep safe and accessible, and the gritters will be on standby 24 hours a day, 7 days a week until the end of March 2025 to deal with whatever the winter weather throws at us.”

Mark Pearson, Contract Director for Balfour Beatty Living Places in Herefordshire said:

“We’re proud to play a key role in ensuring that Herefordshire’s roads remain safe and accessible throughout the winter season. Our teams are dedicated to keeping the roads clear and safe 24/7, and we look forward to seeing these unique and creatively named gritters in action as they help keep everyone moving, no matter the weather.”

To find out the latest information about gritting in your area, make sure to follow the Highways team on Facebook at ‘Herefordshire Highways’ and on Twitter @HfdsStreets.

Published: 17th December 2024

Herefordshire Council Christmas opening times 2024

Find out what’s open when over the festive period.

Recycling and rubbish collections

This year, bin collections due on Christmas Day, Boxing Day and New Year’s day have been moved. All other collection days remain the same.

  • Collections due on Wednesday 25 December will be collected Saturday 28 December
  • Collections due on Thursday 26 December will be collected Sunday 29 December
  • Collections due on Wednesday 1 January will be collected Saturday 4 January

Please make sure your bins are out by 6.30am on your collection day as collections may be earlier over the festive period.

Bin collection changes for Christmas 2024

Have a greener Christmas – reduce your Christmas waste

We have information on how you can reduce your waste this Christmas and what can and can’t be recycled. If you’re still not sure, search our waste directory for individual items and how to deal with them.

Greener footprints have produced a guide on 25 ways to make your Christmas special – without it costing the earth.

Our household recycling centres will be open as usual throughout the festive period (except for Christmas Day, Boxing Day and New Year’s Day). You can take your real Christmas trees to be composted with garden waste. Please make sure to book your slot.

Christmas tree collection

If you’re based in and around Herefordshire, for only £15, you can book St Michael’s Hospice Hereford team of staff and volunteers to come and collect your real Christmas tree between 10 to12 January 2025.

You can book online on their website.

Consider buying a Christmas tree with a root so that it can be replanted and dug up again the following year. Otherwise, consider a reusable, artificial tree.

Customer service centre opening times

Blueschool House will be closed for council services (Customer Services, Housing Solutions and Homepoint) on Wednesday 25 December, Thursday 26 December and Wednesday 1 January 2025.

Museums, libraries and archives opening times

The Black and White House Museum opening hours:

  • 24 to 26 December: Closed
  • 27 to 28 December: Open 10am – 5pm
  • 29 December: Open 11am – 4pm
  • 30 December: Open 12pm – 3pm
  • 1 January 2025: Closed

Library opening times

Opening times for Herefordshire libraries can be found on our libraries section.

HARC opening times

The Herefordshire Archives and Records Centre (HARC) will be closed on Wednesday 25 December, Thursday 26 December and Wednesday 1 January 2025.

Pharmacy opening times

Over the festive period the NHS remains open and available to anyone who needs it.

There will be a change in opening times for some NHS services, including GP practices and pharmacies, with some closures between 25 December and 2 January. Because of this, people are reminded to order their repeat prescriptions in good time using the NHS App, their GP practice’s website or by phoning their GP practice.

Local pharmacists can also give expert, confidential advice as well as medicines for minor ailments such as colds, tummy troubles and much more. Anyone visiting a pharmacy must wear a face covering, unless they are exempt. Individuals should not visit a pharmacy if they, or someone they live with, are experiencing any symptoms of Covid-19. Check your local pharmacy Christmas opening times.

Travel

For those travelling during the Christmas period, please follow Herefordshire Highways on Twitter and Facebook for gritting updates and emergency road closures, or view live traffic flow information online.

Buses

You can keep up-to-date with any service changes on our website or follow @HfdsBuses on Twitter. You can check service times and plan your journey on Traveline.

Keep warm this winter

As temperatures lower over the winter, please take time to check that older neighbours and relatives are safe, warm and well, especially if they live alone or have an illness. Find out more on our Winter health, warmth and safety pages and warm spaces webpage.

Foodbanks

There is a food bank or community larder in each of the county’s market towns and city. Whether you need to use one or donate find out all the information on our Talk Community web pages

Cost of living

If you are worried about the cost of Christmas, we have help and advice available for you.

Homeless

If you know anyone who may be homeless over Christmas, there is information on our website to help including information on the winter shelter and hot food provision.

Veteran and Armed Forces community support

Local support is available either side of the festive break from our armed forces charities:

Herefordshire Veteran Support Centre, 100 Widemarsh St, Hereford, HR4 9HG. 01432 674863.
Opening times:

  • 24 December: 9am to 12pm
  • 25 and 26 December: Closed
  • 27 December: 9am to 5pm
  • 28 and 29 December: Closed
  • 30 December: 9am to 5pm
  • 31 December: 9am to 12pm
  • 1 January 2025: Closed

SSAFA Herefordshire will respond as soon as practicable throughout the festive period. Please call 01432 273932. Alternatively please call the SSAFA West Midlands helpline direct on 020 4566 9116, or email ewm@ssafa.org.uk.

For further information, please look at our Support for our Armed Forces Community pages


We wish you a very Merry Christmas and a Happy New Year.

Snow globe

Published: 17th December 2024

Herefordshire Council Shape the future of Herefordshire’s Pharmacy Services

We’re inviting you to have your say on pharmacy services in Herefordshire

Our pharmaceutical Needs Assessment (PNA) survey is open and it’s your chance to share your thoughts on the pharmacy services available in our county.

Conducted every three years this survey helps us to understand how well pharmacy services meet the needs of local residents and highlights areas for improvement.

The county’s pharmacies are essential for many people in Herefordshire, whether for advice, daily prescriptions, or quick access to healthcare.

That’s why we need your help to understand what works and what needs improving

In the previous PNA, you told us:

  • Location and accessibility are vital, services need to be easy to reach by different types of transport.
  • Privacy matters, a welcoming environment and private consultation spaces improve the experience.
  • Pharmacists are trusted professionals who are valued for their knowledge and approachable nature.
  • Barriers to access still exist, including limited opening hours and disruptions to time-sensitive services like daily medication dispensing.
  • Technology is growing in importance, many rely on digital tools to access services more conveniently.

Your feedback shaped the changes we made, and now we want to hear from you again to build on this progress.

If you live or work in Herefordshire and use pharmacy services, we want to hear from you. Your views will help us identify gaps in the current provision and shape improvements for the future.

Cate Carmichael, Director of Public Health, Herefordshire, said:

“Your feedback is vital in creating pharmacy services that meet everyone’s needs. Please take this opportunity to share your thoughts and help shape the future of healthcare in Herefordshire.”

To take part, visit our website www.worcestershire.gov.uk/PNA  or pick up a paper survey at your local library before the deadline on 31 January 2025.

Together, we can ensure pharmacy services in Herefordshire work for everyone.