Report a flood
Use the contact numbers below to direct your report to the appropriate agency to deal with it:
There is also flood advice information available on our website.
- Flooding on a road or footpath – call us on 01432 261800
- Flooding from a burst water main or sewer flooding – call Welsh Water on 0800 085 3968 (24-hour service) or Severn Trent Water on 0800 783 4444 (24-hour service)
- Flooding to your property from river or groundwater flooding – call the Environment Agency Floodline on 0345 988 1188 (24-hour service)
- Flooding to your property from an ordinary watercourse (such as a stream, drain, ditch or brook) – call us on 01432 261800. Any information you give us may be shared with other organisations to help prevent and improve our response to flooding in the county
Dangers of ignoring road closure signs
Hidden Dangers
- Floodwaters hide hazards like lifted manhole covers, debris and damaged road surfaces and verges. Even after the water recedes, structural damage to roads, banks and verges may still be present.
- Driving hazards such as mud and debris may need to be cleared by our teams before it is safe.
Danger to Others
- Moving or ignoring flood signs puts yourself and others at risk. It’s not only dangerous, but it’s also an offence.
- Do not drive into floodwater.
The Facts
- 15cm of fast-moving water can knock you off your feet.
- 30cm of water can move your car.
- 60cm of standing water will float your vehicle.
Don’t risk it
Even a small amount of water can cause serious damage to your car or, worse, lead to a life-threatening situation.
Removing signs or driving through flooded areas means our teams and emergency resources are tied up and can’t respond to other urgent situations.