Local children name county’s gritters

Residents will now know how to address their gritting lorry, thanks to the efforts of local children who worked to give every new gritter in the county a name.

Herefordshire Council ran the special competition for primary school pupils in October and received almost 100 entries.

The winners were invited to attend the Balfour Beatty Living Places depot to meet their gritters in person, along with some of the winter heroes who maintain and operate them. They were also presented with their own competition winner certificate to take home with them, and a mocked-up registration plate with their gritter name on.

Councillor Barry Durkin, Cabinet Member for Roads and Regulatory Services, who helped decide the winners and presented the certificates, said:

“This competition was a great opportunity for Herefordshire children to show their creativity at work, especially over their October half term. There were so many fantastic and imaginative names submitted, and we had a really difficult time deciding the winners. Almost every name gave us a chuckle and everybody who entered should be incredibly proud.”

The winning entries were:

Snow-way! – named by Theo Bezant, Stretton Sugwas

Ice-a-saurus Rex – named by Harry Attwood, Shobdon

Sprinkle – named by Benji Rowlands, Whitecross Nursery

Humpfreeze – named by Robyn Stevens, Kingsland C of E

Sir Grit-a-Lot – named by Daisy Hardman-McCabe, Trinity Primary

Julius Freezer – named by Lucy Harris, Luston Primary

Ready Salted – named by Eli-Jacob Howard, Walford Primary

Taylor Drift – named by Lottie Wooles, Sutton Academy

Who Dares Grits – named by Sienna Stead, Trinity
Gritter naming competition

Lottie Wooles, who attends Sutton Primary School and won with Taylor Drift said:

“I was over the moon when I heard that my name had won! I like Taylor Swift, so thought about how I could create a name from that, and the word ‘drift’ came to me. I enjoyed the naming event, and especially the chance to sit in Taylor Drift and be shown around and find out how the gritting all works.”

Robyn Stevens who attends Kingsland Primary School said:

“I loved seeing the gritter lorries as I like the colour yellow and bright lights. They keep our roads safe for me to go to school and other nice places. When I grow up I hope to drive the quad or maybe a gritter. I enjoyed the hot chocolate, biscuits and the people were very nice to me. I will look out for Humpfreeze on cold days.”

Cllr Durkin continued:

“Gritting operations are just one part of the strong winter maintenance plan in place to maintain transport connections for local communities throughout the county. There are 959km of Primary Routes and 677km of Secondary Routes to keep safe and accessible, and the gritters will be on standby 24 hours a day, 7 days a week until the end of March 2025 to deal with whatever the winter weather throws at us.”

Mark Pearson, Contract Director for Balfour Beatty Living Places in Herefordshire said:

“We’re proud to play a key role in ensuring that Herefordshire’s roads remain safe and accessible throughout the winter season. Our teams are dedicated to keeping the roads clear and safe 24/7, and we look forward to seeing these unique and creatively named gritters in action as they help keep everyone moving, no matter the weather.”

To find out the latest information about gritting in your area, make sure to follow the Highways team on Facebook at ‘Herefordshire Highways’ and on Twitter @HfdsStreets.

Published: 17th December 2024

Herefordshire Council Christmas opening times 2024

Find out what’s open when over the festive period.

Recycling and rubbish collections

This year, bin collections due on Christmas Day, Boxing Day and New Year’s day have been moved. All other collection days remain the same.

  • Collections due on Wednesday 25 December will be collected Saturday 28 December
  • Collections due on Thursday 26 December will be collected Sunday 29 December
  • Collections due on Wednesday 1 January will be collected Saturday 4 January

Please make sure your bins are out by 6.30am on your collection day as collections may be earlier over the festive period.

Bin collection changes for Christmas 2024

Have a greener Christmas – reduce your Christmas waste

We have information on how you can reduce your waste this Christmas and what can and can’t be recycled. If you’re still not sure, search our waste directory for individual items and how to deal with them.

Greener footprints have produced a guide on 25 ways to make your Christmas special – without it costing the earth.

Our household recycling centres will be open as usual throughout the festive period (except for Christmas Day, Boxing Day and New Year’s Day). You can take your real Christmas trees to be composted with garden waste. Please make sure to book your slot.

Christmas tree collection

If you’re based in and around Herefordshire, for only £15, you can book St Michael’s Hospice Hereford team of staff and volunteers to come and collect your real Christmas tree between 10 to12 January 2025.

You can book online on their website.

Consider buying a Christmas tree with a root so that it can be replanted and dug up again the following year. Otherwise, consider a reusable, artificial tree.

Customer service centre opening times

Blueschool House will be closed for council services (Customer Services, Housing Solutions and Homepoint) on Wednesday 25 December, Thursday 26 December and Wednesday 1 January 2025.

Museums, libraries and archives opening times

The Black and White House Museum opening hours:

  • 24 to 26 December: Closed
  • 27 to 28 December: Open 10am – 5pm
  • 29 December: Open 11am – 4pm
  • 30 December: Open 12pm – 3pm
  • 1 January 2025: Closed

Library opening times

Opening times for Herefordshire libraries can be found on our libraries section.

HARC opening times

The Herefordshire Archives and Records Centre (HARC) will be closed on Wednesday 25 December, Thursday 26 December and Wednesday 1 January 2025.

Pharmacy opening times

Over the festive period the NHS remains open and available to anyone who needs it.

There will be a change in opening times for some NHS services, including GP practices and pharmacies, with some closures between 25 December and 2 January. Because of this, people are reminded to order their repeat prescriptions in good time using the NHS App, their GP practice’s website or by phoning their GP practice.

Local pharmacists can also give expert, confidential advice as well as medicines for minor ailments such as colds, tummy troubles and much more. Anyone visiting a pharmacy must wear a face covering, unless they are exempt. Individuals should not visit a pharmacy if they, or someone they live with, are experiencing any symptoms of Covid-19. Check your local pharmacy Christmas opening times.

Travel

For those travelling during the Christmas period, please follow Herefordshire Highways on Twitter and Facebook for gritting updates and emergency road closures, or view live traffic flow information online.

Buses

You can keep up-to-date with any service changes on our website or follow @HfdsBuses on Twitter. You can check service times and plan your journey on Traveline.

Keep warm this winter

As temperatures lower over the winter, please take time to check that older neighbours and relatives are safe, warm and well, especially if they live alone or have an illness. Find out more on our Winter health, warmth and safety pages and warm spaces webpage.

Foodbanks

There is a food bank or community larder in each of the county’s market towns and city. Whether you need to use one or donate find out all the information on our Talk Community web pages

Cost of living

If you are worried about the cost of Christmas, we have help and advice available for you.

Homeless

If you know anyone who may be homeless over Christmas, there is information on our website to help including information on the winter shelter and hot food provision.

Veteran and Armed Forces community support

Local support is available either side of the festive break from our armed forces charities:

Herefordshire Veteran Support Centre, 100 Widemarsh St, Hereford, HR4 9HG. 01432 674863.
Opening times:

  • 24 December: 9am to 12pm
  • 25 and 26 December: Closed
  • 27 December: 9am to 5pm
  • 28 and 29 December: Closed
  • 30 December: 9am to 5pm
  • 31 December: 9am to 12pm
  • 1 January 2025: Closed

SSAFA Herefordshire will respond as soon as practicable throughout the festive period. Please call 01432 273932. Alternatively please call the SSAFA West Midlands helpline direct on 020 4566 9116, or email ewm@ssafa.org.uk.

For further information, please look at our Support for our Armed Forces Community pages


We wish you a very Merry Christmas and a Happy New Year.

Snow globe

Published: 17th December 2024

Herefordshire Council Shape the future of Herefordshire’s Pharmacy Services

We’re inviting you to have your say on pharmacy services in Herefordshire

Our pharmaceutical Needs Assessment (PNA) survey is open and it’s your chance to share your thoughts on the pharmacy services available in our county.

Conducted every three years this survey helps us to understand how well pharmacy services meet the needs of local residents and highlights areas for improvement.

The county’s pharmacies are essential for many people in Herefordshire, whether for advice, daily prescriptions, or quick access to healthcare.

That’s why we need your help to understand what works and what needs improving

In the previous PNA, you told us:

  • Location and accessibility are vital, services need to be easy to reach by different types of transport.
  • Privacy matters, a welcoming environment and private consultation spaces improve the experience.
  • Pharmacists are trusted professionals who are valued for their knowledge and approachable nature.
  • Barriers to access still exist, including limited opening hours and disruptions to time-sensitive services like daily medication dispensing.
  • Technology is growing in importance, many rely on digital tools to access services more conveniently.

Your feedback shaped the changes we made, and now we want to hear from you again to build on this progress.

If you live or work in Herefordshire and use pharmacy services, we want to hear from you. Your views will help us identify gaps in the current provision and shape improvements for the future.

Cate Carmichael, Director of Public Health, Herefordshire, said:

“Your feedback is vital in creating pharmacy services that meet everyone’s needs. Please take this opportunity to share your thoughts and help shape the future of healthcare in Herefordshire.”

To take part, visit our website www.worcestershire.gov.uk/PNA  or pick up a paper survey at your local library before the deadline on 31 January 2025.

Together, we can ensure pharmacy services in Herefordshire work for everyone.

How would you set the council budget?

A consultation has been launched to gather views from residents and businesses about how Herefordshire Council’s budget should be prioritised in 2025/26.

Residents are being asked to try to set a balanced budget for next year using our online interactive budget simulator tool which shows the impact of changes in income and expenditure on the delivery of services.

The consultation also asks for feedback on areas of potential investment across the county and outlines a number of proposed increases in council tax alongside how much additional money each would raise.

To balance the budget and give your views online please see the consultation at: https://www.herefordshire.gov.uk/budgetconsultation

The online consultation will be open until Sunday 15 December 2024.

We will also be engaging with local businesses, community groups and parish councils to gather views on budget proposals, with dates to follow.

Celebrating Tree Week

Herefordshire Council is encouraging local people to get into the spirit of National Tree Week (23 November – 1 December) by taking part in our consultation on the future of trees, hedgerows and woodlands in the county.

National Tree Week (NTW), from The Tree Council and partners, marks the traditional start of the winter tree planting season. At this time of year, trees are dormant and so experience the least stress when being placed in their new homes – to hopefully thrive into maturity, bringing huge nature, wellbeing and biodiversity benefits to all.

Cllr Elissa Swinglehurst, Cabinet Member Environment, said: “Herefordshire has one of the most vibrant and beautiful natural environments in the whole country, and trees are a priceless part of that. As part of National Tree Week, we are inviting individuals, environmental and landowning groups, industries and wider stakeholders to have their say on our county’s trees, hedgerows and woodlands.

“This consultation will help to shape the Tree Strategy, which will set out an overarching strategy for both the protection and enhancement of tree coverage across Herefordshire. This includes an aspiration to increase our street trees and canopy coverage within the urban environment, as well as the trees, hedgerows and woodland within the rural county.”

The consultation, which is being carried out by LUC on behalf of Herefordshire Council, will close on Sunday 8 December 2024.

The survey, along with further information, can be found on the website.

Meanwhile, The Tree Council has created lots of resources, from activities for little ones, to advice on choosing the ‘right tree for the right place’. They are available for download through the National Tree Week webpage.

Visit www.nationaltreeweek.org.uk to find tree planting events, connect with all The Tree Council’s partner organisations, and access lots of fun and interactive Tree Party resources.

The Tree Council CEO, Sara Lom said: “We are delighted to be celebrating National Tree Week, which provides a fantastic opportunity for all of us to come together for the love of trees.

“Trees and hedgerows help us tackle climate change, provide homes for wildlife, improve our health and so much more. We need to help them back and by getting involved, you’ll be part of growing a greener, tree-filled future for all of us.”

Published: 25th November 2024

Council welcomes additional funding for bus services

Herefordshire Council has welcomed additional government funding of £3.257million for bus services

The Department for Transport announced this week (Monday 18 November) that Herefordshire Council is to receive a financial grant of £3,257,185 to support bus services in the county.

Councillor Philip Price, Cabinet member for Transport and Infrastructure said: “Local bus services are vitally important for people in our county who do not have a car, particularly older and young people. We very much welcome this additional funding which will support us to maintain, protect and improve crucial and much valued services across our county, connecting people and communities.”

The revenue element of the grant funding, around £1.8million, will be used to extend the services that are currently supported by grant funding.

The decision about how the remainder is spent will be made by the Herefordshire Enhanced Partnership, which is an official partnership between the council and the bus operators where decisions about the distribution and investment of Government grants to improve bus travel are made.

 

Published: 21st November 2024

Celebrate Christmas magic at Hereford’s Black & White House museum

This December, the Black & White House Museum invites families to embrace the festive magic and enjoy a fun and enchanting time with Santa.

Children will have the chance to meet Santa as part of a small group, share their holiday wishes and take home a special gift, creating memories to last a lifetime. Each child ticket also includes free entry for one adult, offering families the perfect way to enjoy the festive spirit together.

The museum will be decked out in holiday decor, filling every corner with warmth, cheer, and twinkling lights.

In addition to seeing Santa, children are invited to take part in special Christmas-themed craft activities throughout the house. With ornament making and festive card designing, kids can create keepsakes to remember their special day.

Recognising the historic building’s limited accessibility, the museum has arranged a special experience for visitors with mobility challenges. On Sunday 8 December at 11am, the house will host an accessible Santa Visit on the ground floor, ensuring that everyone, regardless of mobility, can enjoy a visit with Santa in a beautifully festive setting.

Don’t miss this magical opportunity to make your family’s Christmas truly memorable.

Ticket Information

Tickets are £7 per child, with each ticket including free entry for one accompanying adult. The event will run on Saturday 7 December, Sunday 8 December, Saturday 14 December, and Sunday 15 December.

Pre-booking is essential to secure a place at this popular holiday event. For more information and to reserve tickets, please visit the Black & White House Museum on Eventbrite.

To book your tickets or learn more about the event go to: https://herefordchristmas.eventbrite.co.uk

For accessible event tickets go to: https://accessiblechristmas.eventbrite.co.uk

Additional adult tickets are available on the day for £3.50, subject to availability.

For further details on the Black & White House Museum go to: https://www.herefordshire.gov.uk/history-lives/hereford-museums-art-gallery

Published: 14th November 2024

Herefordshire Museum Service relaunches volunteer programme with new roles

Herefordshire Museum Service is relaunching its volunteer programme, offering exciting new ways to engage with local heritage.

The refreshed programme opens up chances for anyone who is passionate about history, culture, arts, and helping others to play a role in the county’s Museum Service.

The Museum Service has introduced new six-month volunteering placements based around current projects. This will support short-term projects focused on collections care, cataloguing and visitor engagement, while enabling volunteers to gain varied experiences across the service.

Damian Etheraads, Museum and Art Gallery Lead at Herefordshire Council said: “Our volunteering opportunities are for anyone who’s passionate about history, art and culture. We’re eager to welcome people from all backgrounds to join our volunteer team. No prior experience is needed—just a willingness to learn and a few hours a week to spare. Full training will be provided for all roles.”

Volunteer opportunities available now

Current projects available now are:

  • Clearing the backlog – Accessioning (processing objects being added to the collections)
  • Organising the insects – Entomology
  • Hats and Bonnets- Costume
  • Domestic Bliss – Social History
  • Stone stories – Archaeology (Lithics)
  • Improving visitor experiences – Engagement Volunteering

All roles are based at the Museum Resource and Learning Centre or the Black & White House Museum in Hereford. Volunteers receive full training, and flexible schedules are available to suit a range of availability.

Looking to the Future

If the current roles aren’t quite the right fit, there will be more opportunities advertised in six months, providing plenty of chances to get involved in upcoming projects..

Volunteers will have the opportunity to develop new skills, make valuable connections, and play a key part in preserving and celebrating Herefordshire’s heritage. Volunteers will also receive free entry to the Black & White House Museum, along with training and social events.

For more information

To find out more and to get more details on each role, email us at herefordmuseums@herefordshire.gov.uk. The deadline for Expressions of Interest is Monday, 2 December at 12pm.

About Herefordshire Museum Service

Herefordshire Museum Service manages three unique sites, including the iconic Black & White House Museum, the Museum Resource and Learning Centre, and the Hereford Museum and Art Gallery, which is currently undergoing redevelopment. The Museum Service’s mission is to bring history to life for both residents and visitors through engaging exhibitions, educational events, and the preservation of Herefordshire’s heritage

Published: 14th November 2024

Discover the Herefordshire Hoard this winter

Herefordshire Museum Service hosting events celebrating Anglo-Saxon and Viking Treasure

The Herefordshire Museum Service is hosting an exciting series of events dedicated to the Herefordshire Hoard, an extraordinary collection of Anglo-Saxon and Viking treasure dating back to the 9th century.

Discovered in 2015, the Hoard offers invaluable insights into the region’s early medieval history.

This winter, visitors are invited to explore the Hoard through a variety of engaging activities, including exclusive evening tours, family-friendly workshops, and interactive handling sessions.

Key Events Include:

  • Discover the Herefordshire Hoard – An Evening with the Hoard
    Date: 19 November 2024, 5pm – 6.30pm
    An engaging presentation exploring Anglo-Saxon and Viking life, followed by an exclusive look at the Hoard. Booking required (ages 12+).
  • Herefordshire Hoard Family Adventure
    Date: 25 January 2025, 10am – 12.30pm & 1.30pm – 3.30pm
    Enjoy hands-on activities including crafting Viking bangles, treasure digs, and a Viking-themed photo booth. Free drop-in event.
  • Exclusive Store Tours – Discover Hidden Treasures
    Dates: 1, 8, 15, 22 February 2025, 2pm
    Gain behind-the-scenes access to the museum’s collection stores, with stories shared by expert curators. Free entry.
  • Hands-On History: Replica Handling Session
    Date: 8 March 2025, 10am – 11.30am & 2pm – 3.30pm
    Experience replicas of the Hoard’s treasures. Suitable for all ages.
  • Ask the Experts: Archaeology Q&A
    Date: 12 April 2025, 2pm – 3.30pm
    Join an interactive Q&A session with archaeology experts. Free entry (ages 12+).

These events aim to bring history to life for all ages and are part of the Museum Service’s ongoing commitment to making Herefordshire’s rich cultural heritage accessible to everyone.

Whether you’re a history enthusiast or seeking a fun, educational family day out, the Herefordshire Hoard events promise something for everyone!

For more information and to book your spot for the evening event, please visit the Herefordshire Hoard website.

Herefordshire Council Flood Information

Report a flood

Use the contact numbers below to direct your report to the appropriate agency to deal with it:

There is also flood advice information available on our website.

  • Flooding on a road or footpath – call us on 01432 261800
  • Flooding from a burst water main or sewer flooding – call Welsh Water on 0800 085 3968 (24-hour service) or Severn Trent Water on 0800 783 4444 (24-hour service)
  • Flooding to your property from river or groundwater flooding – call the Environment Agency Floodline on 0345 988 1188 (24-hour service)
  • Flooding to your property from an ordinary watercourse (such as a stream, drain, ditch or brook) – call us on 01432 261800. Any information you give us may be shared with other organisations to help prevent and improve our response to flooding in the county

Dangers of ignoring road closure signs

Hidden Dangers 

  • Floodwaters hide hazards like lifted manhole covers, debris and damaged road surfaces and verges. Even after the water recedes, structural damage to roads, banks and verges may still be present.
  • Driving hazards such as mud and debris may need to be cleared by our teams before it is safe.

Danger to Others

  • Moving or ignoring flood signs puts yourself and others at risk. It’s not only dangerous, but it’s also an offence.
  • Do not drive into floodwater.

The Facts

  • 15cm of fast-moving water can knock you off your feet.
  • 30cm of water can move your car.
  • 60cm of standing water will float your vehicle.

Don’t risk it

Even a small amount of water can cause serious damage to your car or, worse, lead to a life-threatening situation.

Removing signs or driving through flooded areas means our teams and emergency resources are tied up and can’t respond to other urgent situations.

 

Published: 21st October 2024